Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions (FAQs)
For the LMS
What is the LMS?
What are the system requirements to use the LMS?
How do I access the LMS?
Why can’t I log in to my account?
Why do I have incorrect details on my account (e.g. email/name)?
See all 16 articles
Am I eligible to attend an RCUK course?
How do I find/book onto a course?
How much does the course cost?
How do I get my certificate?
How long is my course certificate valid for?
See all 10 articles
I’ve been recommended for Instructor training; what happens now?
What happens after I successfully complete the Instructor Course (e.g. GIC/ILSi)0?
Can I do my provider and instructor courses, and teaching practices at the same centre?
I have completed my two teaching practices; what happens next?
How do I get my instructor certificate?
See all 23 articles
For Course Centres
We would like to run the RCUK course(s) at our hospital; how do I do this?
How do we become an approved ILS/PILS course centre?
Do we need to register our course dates with you?
Can we publish the course manual on our Trust/Organisation’s intranet?
Do we have to buy the manual from you?
See all 18 articles
For the Learning Portal (e-ILS course only)
I can't access my account for e-ILS course
Help Desk Software