How do I cancel a course in full?

Registered Centre Administrators can cancel future approved courses anytime, including courses that have passed one month. Follow the below steps:

1. Go to the required course.
2. Select 'More' On the course navigation bar shown below.
3. Then select 'Cancel course'.

Please note that a course cannot be reserved once it is cancelled.

For advanced courses (ALS, ARNI, EPALS, NLS, ILSi), the system generates a unique Transfer Code valid for 18 months from the date it is issued. The code must be used in full when adding a new course date and cannot be split between new or existing course dates.

Please remember to unenroll users from the cancelled course accordingly:

• Unenrol all faculty
• Unenrol candidates with no recorded learning progress.
• Transfer candidates who have recorded learning progress onto the new course (if available) or to the holding course.

The above steps can be followed for immediate courses (ILS and PILS). However, a Transfer Code is not available for these courses. Please also note that the system will remove your course if: 

• The Candidate Results have not been submitted, and
• The course date has passed 120 days.