Centre Admin: how to create candidate user account

The registered centre administrator has the ability and responsible for creating candidates account on the Learning Management System (LMS).

Follow the steps below:

1. Open the 'Block drawer' found on the right side of any screen:
2. Under the 'Centre Admin' block, select 'Create user account':

Please note the essential information below:

• The email address must be entered in lowercase.
• The first name and surname should be entered correctly, e.g. John Smith

The system will send the candidate a ‘welcome’ email with their login details. If an error is made when creating their account (e.g. wrong email address) please create another account with the correct details. The system will automatically remove inactive accounts after 120 days.

Ideally, candidates should have a single account on the system. We request that you check with the candidate before creating a new account to see whether they have previously done an RCUK course. If yes, they will likely already have access to the LMS.